Signiant Support

Using Shared Storage in Media Shuttle Storage Server Print


Scenario:
The storage server has been set up to use shared storage (eg, a UNC path). How do I set this up?

Solution:
There are two ways to accomplish this.
  1. Configure the Media Shuttle Process Controller and Web Server services to run as an account that has access to the shared storage. 
    • This account must have access to the file server and files. The easiest way to test this is to log onto the server as this account and access the shared storage with the File Explorer. If you are prompted for login credentials you are not be able to use this as a storage location. Adjust the account permissions to remove the login requirement. Note that Windows can cache credentials in your login session, so this test is best performed immediately after system startup.
    • This account must be able to run a service.
    • This account must be a member of the server’s local administrators group.
  2. Configure the shared storage file server to allow access when using accounts local to the Media Shuttle Storage Server (specifically the local System account) .