Signiant Support

Signiant Media Shuttle System Requirements Print


This guide outlines the system requirements and firewall configuration needed to install and use Media Shuttle in your organization.

Media Shuttle On-Premises Storage Server

Media Shuttle storage servers provide an endpoint for Media Shuttle transfers using on-premises storage, such as a local disk, NAS or a SAN.

Operating System

  • RedHat Enterprise Linux/CentOS 7.0+ (64-bit)
  • Windows 7 (64-bit)
  • Windows 8.1 (64-bit)
  • Windows 10 (64-bit)
  • Windows Server 2008 R2
  • Windows Server 2012 R2
  • Windows Server 2016
  • Windows Server 2019

Hardware

  • CPU: Intel Xeon dual-core processor 2 GHz or better
  • Memory: 4GB, 8GB recommended
  • Disk Space: 4 GB free space, 40 GB free space recommended
  • Network Connection: 100 Mbps or faster
  • Shared Memory Segment (Linux): 512 MB minimum

Network Setup

Media Shuttle storage servers use ports 80, 443, 8080, 8443, 49221, and 61001 for monitoring, control and data transfer functions. No other software can use these ports on your storage server.

If you are using NAS with a Media Shuttle storage server without a Windows domain, you must set up a local user account with administrative privileges with the same user name and password as the NAS server.

For more information on NAS, see section 4.1 in the Media Shuttle Deployment Guide.

Firewall Rules

Inbound

Source IP Target IP Address Protocol Port
Media Shuttle clients Media Shuttle storage server UDP 49221
Media Shuttle clients Media Shuttle storage server (Multi-Port Mode) UDP 49221-49321
Media Shuttle clients Media Shuttle storage server TCP 49221
Media Shuttle clients Media Shuttle storage server TCP 80

Outbound

Source IP Target IP Address Protocol Port
Media Shuttle storage servers Amazon EC2 IP Ranges TCP 443
Media Shuttle storage servers Amazon CloudFront IP Ranges TCP 443
Media Shuttle storage servers *.pndsn.com TCP 443

External Domains

Media Shuttle storage servers make HTTPS connections to the following domains:

  • updates.signiant.com
  • *.mediashuttle.com
  • *.cloud.signiant.com
  • *.pndsn.com
  • a2xy0445m8zinb.iot.us-west-2.amazonaws.com
  • a2xy0445m8zinb.iot.us-east-1.amazonaws.com
  • device-service.services.cloud.signiant.com

Cloud Object Storage

Media Shuttle supports both Amazon S3 and Microsoft Azure Blob cloud object storage.

  • If you are using AWS S3 storage, you must create a Role ARN to allow Media Shuttle to connect to your bucket.
  • If you are using Microsoft Azure storage, you must generate an access key for use with Media Shuttle to allow access to your container.

Signiant App

The Signiant App is a Windows and macOS application that allows you to accelerate content transfers through Media Shuttle, which is available as an automatic download from any of your Media Shuttle portals, or as a download from the support center for distribution before your organization starts using Media Shuttle.

Operating System

  • Microsoft Windows: 7, 8.1, 10 (64-bit)
  • Apple macOS: 10.13, 10.14

Web Browser

Microsoft Windows

  • Microsoft Internet Explorer 11
  • Microsoft Edge (Latest Version)
  • Mozilla Firefox (Latest Version)
  • Google Chrome (Latest Version)

Apple macOS

  • Apple Safari (Latest Version)
  • Mozilla Firefox (Latest Version)
  • Google Chrome (Latest Version)

Firewall Configuration

To transfer content, the Signiant App must have access through your firewall for application updates and to connect to your storage servers or cloud storage locations, manage portal services, and receive application updates.

Protocol Port Target IP Address
TCP 80 Amazon EC2 IP Ranges
TCP 443 Amazon CloudFront IP Ranges
UDP 49221 Media Shuttle Service for AWS S3
TCP 49221 Media Shuttle Service for AWS S3
UDP 49221 Media Shuttle Service for Azure Storage
TCP 49221 Media Shuttle Service for Azure Storage
UDP 49221-49321 On-premises Media Shuttle storage server / relays (Multi-Port Mode)
UDP 49221 On-premises Media Shuttle storage server / relays (Single Port Mode)
TCP 49221 On-premises Media Shuttle storage server / relays
TCP 80 On-premises Media Shuttle storage server / relays

Note: Firewalls must have reflexive ACLs enabled.

External Domains

The Signiant App makes HTTPS connections to the following domains:

  • updates.signiant.com
  • *.mediashuttle.com
  • *.cloud.signiant.com
  • *.pndsn.com
  • *.pubnub.com